Photographs may not be returned for any reason other than a damaged product.
All orders with the exception of albums will be shipped within three weeks from the time that the order is placed. Albums will be shipped within three weeks of album layout approval. If you have questions as to the shipping status of your order you may look up your order through the order status page, or you may contact us via the contact button.
All sales are final.
I placed my order 2 days ago and paid full price. Your sale started today, do I get the discount?
Unfortunately, unless the order is placed during the sale, the discount will not be retroactively applied to any orders. We have sales periodically for this reason. There is always a chance to order with a discount.
How do I select images for my album?
Go into your event and add the 75 images (or more if additional spreads are purchased) to your "favorites". Once your favorites total reaches the 75 amount of images that can fit into your album, please click "Contact Us" to send us an email letting us know your images for the album are ready.
How do I select fabric choices for my album?
Click on "Contact Us" to ask about fabric choices.